Department
Information Technology
Requested Action
title
Request approval to utilize cooperative purchasing - Information Technology, City of Jacksonville, ITQ 16332-25, Consulting Services for Telecom Billing, Error Detection and Correction Management with SK2 Consulting, Inc., (Winter Park, FL) to conduct an audit to review, analyze, and reduce telecommunications expenses, contracts, and usage to ensure cost efficiency, regulatory compliance, and operational effectiveness. Compensation in the amount of 38% of the identified telecommunications cost savings, based on Fulton County’s total annual telecom expenses baseline of $4,200,625.56 (AT&T - $3,374,220.24; Comcast - $826,405.32). Effective upon execution of contract for twelve months.
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Requirement for Board Action (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing code section 102-462. Request for approval to utilize cooperative purchasing of more than $100,000.00 shall be forwarded to the BOC for approval.
Strategic Priority Area related to this item
Open and Responsible Government
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background: Fulton County Information Technology (IT) manages voice, data, and wireless services; due to complex billing and evolving needs, a telecom expense audit is required to identify billing errors, cost savings, and contract optimization opportunities.
Scope of Work: The telecom audit includes:
1. Inventory & Asset Management - Catalog all telecom services in use.
2. Financial Analysis - Audit invoices/contracts for errors, recover credits/refunds, benchmark costs.
3. Usage & Traffic Analysis - Identify underused/unnecessary services.
4. Contract Review - Evaluate compliance, redundancy, and renegotiation opportunities.
5. Cost/Optimization Recommendations - Immediate and long-term savings strategies.
6. Reporting - Detailed audit report with findings, savings, claims, and recommendations.
Deliverables
• Comprehensive telecom inventory (Excel).
• Audit report including carrier spend, billing errors, claims processed, savings identified (one-time & recurring).
• Monthly status updates on findings and savings.
• Project plan with timeline for claim recovery.
Roles and Responsibilities
• S2K Consulting, Inc: Conduct audit services, deliver reports, maintain confidentiality.
• Fulton County IT: Provide invoices/contracts, pending disputes, and point of contact.
Timeline:
12-month engagement, beginning upon Board approval.
Acceptance and Success Criteria:
• Complete inventory, reporting, and recommendations.
• Cost savings validated and documented.
• All deliverables submitted in required format and quality.
Assumptions and Constraints
• The audit will be limited to telecom services and assets managed by the Fulton County
Information Technology Department.
• Timely cooperation and access to information from internal stakeholders are required for successful completion.
Compensation Model:
• Performance-Based (Contingency Fee)
• Vendor compensated 38% of verified savings/credits/refunds.
• No upfront fees - payment only upon validated savings.
• Compensation may be lump-sum (one-time savings) or % of monthly savings (up to 12 months).
• County retains right to review and verify all savings.
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Community Impact: None
Department Recommendation: The Department of Information Technology recommends approval.
Project Implications: This contract will enable FCIT to manage and optimize telecommunications expenses across Fulton County Government.
Community Issues/Concerns: No community issues or concerns.
Department Issues/Concerns: There are no department concerns with this request.
Contract Modification: This is a new procurement
Contract & Compliance Information (Provide Contractor and Subcontractor details.)
Not Applicable
Exhibits Attached
Exhibit 1: AT&T Fulton County Site Inventory
Exhibit 2: Comcast Fulton County Site Inventory
Exhibit 3: FCIT Telecom Audit SOW
Exhibit 4: S2K Telecom Billing Review Engagement Letter
Exhibit 5: City of Jacksonville Award Notice
Exhibit 6: City of Jacksonville Solicitation
Contact Information (Type Name, Title, Agency and Phone)
title
Kevin Kerrigan, Chief Information Officer, Information Technology, 404-612-0057
Contract Attached
title
No
Previous Contracts
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No
Total Contract Value
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Original Approved Amount: |
$0.00 |
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Previous Adjustments: |
$0.00 |
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This Request: |
$300,000.00* |
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TOTAL: |
$300,000.00* |
*Estimated and dependent on actual cost savings, could be higher
Fiscal Impact / Funding Source
Funding Line 1: Contingent on BOC approval of 2026 budget
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Key Contract Terms |
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Start Date: Effective upon BOC approval for 12 months |
End Date: |
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Cost Adjustment: |
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Overall Contractor Performance Rating: New Vendor
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