Department
Select Fulton
Requested Action (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval of a recommended proposal - Select Fulton Workforce Development Divisions, 26RFP1572886B-PS WIOA One Stop Operator Services, in the amount not to exceed $112,500.00 with In The Door, LLC (Atlanta, GA) to provide comprehensive one stop operator services for the Fulton County Local Workforce Development Board, services to be provided effective July 1, 2026 through June 30, 2027 with three renewal options. This contract is 100% grant funded.
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Requirement for Board Action (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing Code Section 102-375, competitive selection procedures for professional and consultant services of more than $100,000.00 shall be forwarded to the Board of Commissioners for approval.
Strategic Priority Area related to this item
Infrastructure and Economic Development
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background: Workforce innovation and opportunity act (wioa) is a landmark legislation that is designed to strengthen and improve our nation's public workforce system and help Americans, including youth and those with significant barriers to employment, transition into high-quality jobs and careers and help employers hire and retain skilled workers.
Scope of Work: Fulton County is seeking the services of a WIOA One-Stop Operator to: Coordinate the provision of WIOA and Wagner-Peyser funded services by other agencies for the universal population at a One-Stop Center consistent with the One-Stop Operator’s Business Plan. Conduct a self-assessment along with the Local Workforce Development Board to ensure compliance with the recertification criteria. Incorporate all partners into the comprehensive one-stop; include partners who are electronically present in the comprehensive one-stop Handle complaints and/or concerns from customers Oversee staff teams Develop and deliver technical assistance Measure outcomes and evaluate system effectiveness Collect data and use data validation methodology Report data timely Ensure all partner agencies are collaborating and cooperating in the implementation of the partner programs Train the one-stop operator staff Cross-train the partner-program staff Conduct organizational capacity building to guide their internal development and activities Bring together the partner programs to ensure adequate outreach of the one-stop center Demonstrate a thorough understanding of target populations for partner programs Take ownership/leadership in ensuring all partners are contributing to the center, both financially as well as through resources and staff time Comply with all federal/state/local regulations Provide oversight to ensure that all partner agencies are also in compliance with all federal/state/local regulations One Stop Centers must also provide access to other programs and activities carried out by the One Stop partners. Co-location of programs is encouraged to the extent possible. Once a site is established, the site must utilize the term “One Stop” as the common identifier. When selecting the site location, consideration must be given to customer accessibility. A written agreement must detail management of the One Stop and is to be reviewed, upon change in key staff. Co-located partners must have a written agreement or Operating Plan describing roles and responsibilities of each partner at the site. For those who are collaborating with partners off-site, roles and responsibilities are defined in a Resource Sharing Agreement. All collaborating partners, those on and off site, must have the appropriate staff trained in the services provided by other partners, know who the contact person for each partner is, and can seamlessly refer clients or participants to the appropriate entity within each partner program. Space must be made available at the site for visiting partner programs whenever feasible. All partners, those on and off site, must have a resource area available to customers that is staffed, has information on all partners in the local system, and meets customer needs. The site used for co-location must be accessible for those with disabilities and those who speak languages other than English. The One Stop Operator will explain in detail what it has achieved; where they see their strengths and weaknesses; and will identify solutions on continuous improvement methods of the designated One Stop Center. The business plan for the Center will be a current plan with Continuous Improvement efforts and Limited English Proficiency Plan built into it. A cost allocation plan will be developed (as applicable). Perform the Navigator role to include the following: Serves as the first point of contact for customers interested in the WIOA program Assists and provides instruction to customers on how to get started in the program Provides support (in person/phone/email) to customers trying to access/complete the required eligibility documents Provides follow up to customers that have not submitted packets to assess any need for additional assistance or clarification. Collects all of the documents (Completed packets only) and submits the packets to the eligibility specialist for review and eligibility determinations. Tracks all customers interested in the program, detailing any repeat questions, needs for clarification, comments/concerns, etc.
Community Impact: None.
Department Recommendation: The Department recommends approval of the recommended vendor.
Project Implications: The Department needs to demonstrate to the State a level of commitment to use WIOA funding annually in the form of an executed contract for service delivery.
Community Issues/Concerns: None
Department Issues/Concerns: The Department has no issues at this time and in accordance with the Purchasing Code, a duly appointed Evaluation Committee has reviewed the proposals submitted in response to the Workforce RFP on behalf of Select Fulton.
Contract Modification: New Procurement
Contract Compliance Information:
Exhibits Attached
Exhibit 1: Evaluation Committee Recommendation Letter
Exhibit 2: Contractor Performance Memo
Contact Information (Type Name, Title, Agency and Phone)
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Samir Abdullahi, Director, Economic Development, 404-612-8120
Contract Attached
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No
Previous Contracts
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No
Total Contract Value
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Original Approved Amount: |
$0.00 |
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Previous Adjustments: |
$0.00 |
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This Request: |
$112,500.00 |
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TOTAL: |
$112,500.00 |
Fiscal Impact / Funding Source
Funding Line 1:
461-120-WA51-1160: Grants, Economic Development, Professional Services
Funding Line 2:
461-120- WD51-1160: Grants, Economic Development, Professional Services
Funding Line 3:
461-120- YO25-1160: Grants, Economic Development, Professional Services
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Key Contract Terms |
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Start Date: 7/1/2026 |
End Date: 6/30/2027 |
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Cost Adjustment: |
Renewal/Extension Terms: Three (3) renewal options |
Overall Contractor Performance Rating: In the Door, LLC was previously a vendor, but has not provided professional services as a Prime Contractor for Fulton County since 2019.
Would you select/recommend this vendor again?
Yes
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Report Period Start: N/A |
Report Period End: N/A |