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File #: 25-0934    Version: 1 Name:
Type: CM Action Item - Health and Human Services Status: Agenda Ready
File created: 10/28/2025 In control: Board of Commissioners
On agenda: 12/3/2025 Final action:
Title: Request approval of recommended proposals for Department of Senior Services RFP 25RFP1338515A-BKJ for Senior In-Home Services in an amount not to exceed $1,837,166.32. in the total amount of Contracts with (A) Southern Homecare Services dba Always Caring Home Care (Roswell, GA) in the amount of $719,742.91 (B) Help At Home LLC (Newnan, GA) in the amount of $295,090.92; (C) At Home Atlanta (Stone Mountain, GA) in the amount of $372,688.76; (D) Trusted Hands Senior Care (Roswell, GA) in the amount of $313,643.73; (E) Quality Personal Care (Atlanta, GA) in the amount of $136,00.000, to provide In-Home Services to eligible Fulton County seniors aged 60 and above. Effective January 1, 2026 thru December 31, 2026 with three renewal options. (APPROVED)
Attachments: 1. Exhibit 1:Evaluation Committee Recommendation, 2. Exhibit 2: Southern Home Care Services -Contractor’s Performance Report, 3. Exhibit 3: At Home Atlanta - Contractor’s Performance Report, 4. Exhibit 4: Trusted Hands - Contractor’s Performance Report, 5. Exhibit 5 :Help At Home - Contractor’s Performance Report

 

Department

Senior Services

 

Requested Action

title

 

Request approval of recommended proposals for Department of Senior Services RFP 25RFP1338515A-BKJ for Senior In-Home Services in an amount not to exceed $1,837,166.32. in the total amount of Contracts with (A) Southern Homecare Services dba Always Caring Home Care (Roswell, GA) in the amount of $719,742.91 (B) Help At Home LLC (Newnan, GA) in the amount of $295,090.92; (C) At Home Atlanta  (Stone Mountain, GA) in the amount of $372,688.76; (D) Trusted Hands Senior Care (Roswell, GA) in the amount of $313,643.73; (E) Quality Personal Care (Atlanta, GA) in the amount of $136,00.000, to provide In-Home Services to eligible Fulton County seniors aged 60 and above. Effective January 1, 2026 thru December 31, 2026 with three renewal options.  (APPROVED)

 

body

Requirement for Board Action

In accordance with the Purchasing Code Sections 102-375, all competitive sealed proposals shall be forwarded to the Board of Commissioners for approval.

 

Strategic Priority Area related to this item

Health and Human Services

 

Commission Districts Affected

All Districts                     

District 1                     

District 2                     

District 3                     

District 4                     

District 5                     

District 6                     


Is this a purchasing item?

Yes

 

Summary & Background:  The Department of Senior Services recommends approval for Always Caring Homecare, Help At Home, At Home Atlanta, Quality Personal Care and Trusted Hands contracts. These contracts provide In-home Services to eligible Fulton County seniors aged 60 and above.  The program allows seniors to remain in their residence, age in place and receive services that result in a healthy, clean, and safe environment.

 

Scope of Work: The Department of Senior Services In-Home Service program provides services and support to seniors who have limited mobility.  The service includes Homemaker services whereby contracted staff perform light, custodial work in the home. Personal Care services provide a skilled nurse to take care of the client’s health by performing hygienic assistance and physical assistance. Respite care consists of a professional, certified staff who provides companionship, supervision, assistance with medication, and meal preparation.  It also allows caregivers to conduct business on behalf of the senior in or outside the home.

 

Community Impact: This is an intervention service and enables eligible Fulton County seniors to remain in their homes, age in place and avoid institutionalization.  Caregivers are less stressful as they leave their loved one in a safe and supervised environment with a professional.

 

Department Recommendation: The Department recommends approval.

 

Project Implications: This service will provide In-Home Services to eligible Fulton County seniors aged 60 and above. The service prevents seniors from losing their home and being institutionalized in a nursing home at a higher cost. 

 

Community Issues/Concerns: If the contract is not approved, there are community concerns regarding access to vital resources and services.

 

Department Issues/Concerns: If the contract is not approved, there are departmental concerns regarding the County’s ability to continue to provide services and resources to the community.

 

Contract Modification: This is a new procurement.

 

Contract & Compliance Information

Total Contract Value:                      $1,837,166.32 

 

(A)

Contract Value:                                          $719,742.91 

Prime Vendor:                     Southern Homecare Services dba Always Caring Homecare 

Prime Status:                                          Non-Minority

Location:                                                               Roswell, GA

County:                                                               Fulton County

Prime Value:                                          $719,742.91 or 100.00%

 

Total Contract Value:                      $719,742.91 or 100.00%

Total Certified Value:                      $0.00 or 0.00%

 

(B)

Contract Value:                                          $295,090.92 

Prime Vendor:                                          Help at Home, LLC

Prime Status:                                          Non-Minority   

Location:                                                               Newnan, GA

County:                                                               Coweta County

Prime Value:                                          $295,090.92   or 100.00%

 

Total Contract Value:                     $295,090.92 or 100.00%

Total Certified Value:                     $0.00 or 0.00%

 

(C)

Contract Value:                                          $372,688.76

Prime Vendor:                                          At Home Atlanta, LLC

Prime Status:                                          African American Male Business Enterprise     

Location:                                                               Stone Mountain, GA

County:                                                               DeKalb County

Prime Value:                                          $372,688.76 or 100.00%

 

Total Contract Value:                     $372,688.76 or 100.00%

Total Certified Value:                      $372,688.76 or 100.00%

 

(D)

Contract Value:                                           $313,643.73

Prime Vendor:                                          Trusted Hands Senior Care

Prime Status:                                          African American Female Business Enterprise  

Location:                                                               Roswell, GA

County:                                                               Fulton County

Prime Value:                                          $313,643.73 or 100.00%

 

Total Contract Value:                      $313,643.73 or 100.00%

Total Certified Value:                      $313,643.73 or 100.00%

 

(E)

Contract Value:                                          $136,000.00

Prime Vendor:                                          Quality Personal Care

Prime Status:                                          Non-Minority     

Location:                                                               Atlanta, GA

County:                                                               Fulton County

Prime Value:                                          $136,000.00 or 100.00%

 

Total Contract Value:                     $136,000 or 100.00%

Total Certified Value:                     $0.00 or 0.00%

 

Grand Contact Value:                     $1,837,166.32 or 100.00%

Grand Certified Value:                      $1,406,075.40 or 76.53% 

 

Exhibits Attached

Exhibit 1: Evaluation Committee Recommendation

Exhibit 2: Southern Homecare Services - Contractor Performance Report

Exhibit 3: Help At Home LLC - Contractor Performance Report

Exhibit 4: At Home Atlanta - Contractor Performance Report

Exhibit 5: Trusted Hands Senior Care - Contractor Performance Report

 

Contact Information
title

Ladisa Onyiliogwu, Director, Department of Senior Services, 404-281-4042

 

Contract Attached
title

No

 

Previous Contracts
title

No

 

Total Contract Value

Original Approved Amount:

$0.00

Previous Adjustments:

$0.00

This Request:

$1,837,166.32

TOTAL:

$1,837,166.32


Grant Information Summary

Amount Requested:

$180,000

Cash

Match Required:

$15,000

In-Kind

Start Date:

July 1, 2026

Approval to Award

End Date:

June 30, 2027

Apply & Accept

Match Account $:

$15,000

 

 


Fiscal Impact / Funding Source

Funding Line 1:

100-183-18IS-1160:  General, Senior Services, Aging Grant Supplemental, $1,642,166.32

Funding Line 2:

461-183-AR26-1160: Grants, Senior Services, Aging Grant Supplemental, $90,000.00

Funding Line 3:

461-183-AR27-1160: Grants, Senior Services, Aging Grant Supplemental, $90,000.00

Funding Line 4:

Funding Line 4:100-183-18IS-1567: General, Senior Services, Transfer Out County Share, $15,000.00

Key Contract Terms

Start Date: 1/1/2026

End Date: 12/31/2026

Cost Adjustment

Renewal/Extension Terms: Three renewal options


Overall Contractor Performance Rating:

(A) Southern Homecare Services dba Always Caring Home Care                      82

(B) Help At Home LLC                                                                                                                                                    79

(C) At Home Atlanta                                                                                                                                                                        82 

(D) Trusted Hands Senior Care                                                                                                                              85

(E) Quality Personal Care                                                                                                                              New Vendor

 

Would you select/recommend this vendor again?

Yes

 

Report Period Start:

Report Period End:

10/1/2024

12/31/2024