Department
Senior Services
Requested Action
title
Request approval to renew existing contracts - Department of Senior Services, 25RFP1338515A-BKJ, Senior In-Home Services in a total amount not to exceed $1,837,166.32 with (A) Southern Homecare Services dba All Ways Caring Home Care (Roswell, GA) in an amount not to exceed $719,742.91; (B) Help At Home LLC (Newnan, GA) in an amount not to exceed $295,090.92; (C) At Home Atlanta (Stone Mountain, GA) in an amount not to exceed $372,688.76; (D) Trusted Hands Senior Care (Roswell, GA) in an amount not to exceed $313,643.73; (E) Quality Personal Care (Atlanta, GA) in an amount not to exceed $136,000.00, to provide In-Home Services to eligible Fulton County seniors aged 60 and above. This action exercises the first of three renewal options. Two renewal options remain. Effective dates: January 1, 2027, through December 31, 2027.
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Requirement for Board Action
In accordance with Purchasing Code Section 102-394(6), the Purchasing Department shall present all renewal requests to the Board of Commissioners at least 90 days prior to the contract renewal date, 60 days if the contract term is six (6) months or less.
Strategic Priority Area related to this item
Health and Human Services
Commission Districts Affected
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All Districts |
X |
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District 1 |
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District 2 |
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District 3 |
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District 4 |
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District 5 |
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District 6 |
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Is this a purchasing item?
Yes
Summary & Background: The Department of Senior Services recommends approval for All Ways Caring Homecare, Help At Home, At Home Atlanta, Quality Personal Care and Trusted Hands contracts. These contracts provide In-home Services to eligible Fulton County seniors aged 60 and above. The program allows seniors to remain in their residence, age in place and receive services that result in a healthy, clean, and safe environment.
Scope of Work: The Department of Senior Services In-Home Service program provides services and support to seniors who have limited mobility. The service includes Homemaker services whereby contracted staff perform light, custodial work in the home. Personal Care services provide a skilled nurse to take care of the client’s health by performing hygienic assistance and physical assistance. Respite care consists of a professional, certified staff who provides companionship, supervision, assistance with medication, and meal preparation. It also allows caregivers to conduct business on behalf of the senior in or outside the home.
Community Impact: This is an intervention service and enables eligible Fulton County seniors to remain in their homes, age in place and avoid institutionalization. Caregivers are less stressful as they leave their loved one in a safe and supervised environment with a professional.
Department Recommendation: The Department recommends approval.
Project Implications: This service will provide In-Home Services to eligible Fulton County seniors aged 60 and above. The services promote a higher quality of life for seniors by assisting them with support that allows them to age in place rather than in costly assisted living facilities.
Community Issues/Concerns: If the contract is not approved, there are community concerns regarding access to vital resources and services.
Department Issues/Concerns: If the contract is not approved, there are departmental concerns regarding the County’s ability to continue to provide services and resources to the community.
Contract Modification
(A) Southern Homecare service dba Always Caring Homecare
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Current Contract History |
BOC Item |
Date |
Dollar Amount |
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Original Award Amount |
25-0934 |
12/03/2025 |
$719,742.91 |
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1st Renewal |
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$719,742.91 |
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Total Revised Amount |
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$1,439,485.82 |
(B) Help At Home
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Current Contract History |
BOC Item |
Date |
Dollar Amount |
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Original Award Amount |
25-0934 |
12/03/2025 |
$295,090.92 |
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1st Renewal |
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$295,090.92 |
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Total Revised Amount |
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$590,181.84 |
(C) At Home Atlanta
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Current Contract History |
BOC Item |
Date |
Dollar Amount |
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Original Award Amount |
25-0934 |
12/03/2025 |
$372,688.76 |
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1st Renewal |
|
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$372,688.76 |
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Total Revised Amount |
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$745,377.52 |
(D) Trusted Hands
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Current Contract History |
BOC Item |
Date |
Dollar Amount |
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Original Award Amount |
25-0934 |
12/03/2025 |
$313,643.73 |
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1st Renewal |
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$313,643.73 |
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Total Revised Amount |
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$627,827.46 |
(E) Quality Personal Care
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Current Contract History |
BOC Item |
Date |
Dollar Amount |
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Original Award Amount |
25-0934 |
12/03/2025 |
$136,000.00 |
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1st Renewal |
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$136,000.00 |
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Total Revised Amount |
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$272,000.00 |
Contract & Compliance Information
Total Contract Value: $1,837,166.32
(A)
Contract Value: $719,742.91
Prime Vendor: Southern Homecare Services dba Always Caring Homecare
Prime Status: Non-Minority
Location: Roswell, GA
County: Fulton County
Prime Value: $719,742.91 or 100.00%
Total Contract Value: $719,742.91 or 100.00%
Total Certified Value: $00.00 or 0.00%
(B)
Contract Value: $295,090.92
Prime Vendor: Help at Home, LLC
Prime Status: Non-Minority
Location: Newnan, GA
County: Coweta County
Prime Value: $295,090.92or 100.00%
Total Contract Value: $295,090.92 or 100.00%
Total Certified Value: $0.00 or 0.00%
(C)
Contract Value: $372,688.76
Prime Vendor: At Home Atlanta, LLC
Prime Status: African American Male Business Enterprise
Location: Stone Mountain, GA
County: DeKalb County
Prime Value: $372,688.76 or 100.00%
Total Contract Value: $372,688.76 or 100.00%
Total Certified Value: $0.00 or 0.00%
(D)
Contract Value: $313,643.73
Prime Vendor: Trusted Hands Senior Care
Prime Status: African American Female Business Enterprise
Location: Roswell, GA
County: Fulton County
Prime Value: $313,643.73 or 100.00%
Total Contract Value: $313,643.73 or 100.00%
Total Certified Value: $313,643.73 or 100.00%
(E)
Contract Value: $136,000.00
Prime Vendor: Quality Personal Care
Prime Status: Non-Minority
Location: Atlanta, GA
County: Fulton County
Prime Value: $136,000.00 or 100.00%
Total Contract Value: $136,000 or 100.00%
Total Certified Value: $0.00 or 0.00%
Grand Contact Value: $1,837,166.32 or 100.00%
Grand Certified Value: $1,406,075.40 or 76.53%
Exhibits Attached
Exhibit 1: Performance Evaluations
Exhibit 2: Contractor Renewal Evaluation
Exhibit 3: Contract Renewal Forms
Contact Information
title
Kweli Rashied-Henry, Interim-Director, Department of Senior Services, (404) 398-8825
Contract Attached
title
No
Previous Contracts
title
Yes
Total Contract Value
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Original Approved Amount: |
$1,837,166.32 |
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Previous Adjustments: |
$0.00 |
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This Request: |
$1,837,166.32 |
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TOTAL: |
$3,674,332.64 |
Grant Information Summary #1
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Amount Requested: |
$320,060 |
X |
Cash |
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Match Required: |
$15,000 |
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In-Kind |
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Start Date: |
07/01/2026 |
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Approval to Award |
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End Date: |
06/30/2027 |
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Apply & Accept |
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Match Account: |
100-183-18IS-1567 |
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Fiscal Impact / Funding Source
Funding Line 1:
100-183-18IS-1160: General, Senior Services, In-Home $1,502,106.32
Funding Line 2:
461-183-AR27-1160: Grants, Senior Services, Grant Supplemental, $160,030
Funding Line 3:
461-183-AR28-1160: Grants, Senior Services, Grant Supplemental, $160,030 (Pending Award)
Funding Line 4:
100-183-18IS-1567: General, Senior Services, Transfer Out County Share, $15,000
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Key Contract Terms |
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Start Date: 1/1/2027 |
End Date: 12/31/2027 |
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Cost Adjustment: |
Renewal/Extension Terms: |
Overall Contractor Performance Rating:
(A) Southern Homecare Services dba Always Caring Home Care 79
(B) Help At Home LLC 80
(C) At Home Atlanta 78
(D) Trusted Hands Senior Care 80
(E) Quality Personal Care 80
Would you select/recommend this vendor again?
Yes
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Report Period Start: |
Report Period End: |
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4/1/2026 |
9/30/2026 |