Department
Senior Services
Requested Action (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval of a recommended proposal - Department of Senior Services, 21RFP000016A-CJC, Alternative Senior Transportation Services in the amount of $1,383,670.00 with Common Courtesy (Atlanta, GA), to provide transportation services/ride sharing through Uber/Lyft for eligible Fulton County seniors aged 60 and above. Effective January 1, 2022 through December 31, 2022 with four renewal options. (APPROVED)
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Requirement for Board Action
In accordance with Purchasing Code Sections 102-374 or 102-375, all competitive sealed proposals shall be forwarded to the Board of Commissioners for approval.
Strategic Priority Area related to this item (If yes, note strategic priority area below)
Health and Human Services
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background (First sentence includes Agency recommendation. Provide an executive summary of the action that gives an overview of the relevant details for the item.)
The Department of Senior Services recommends approval of Common Courtesy to provide Alternative Senior Transportation Services. The Department manages non-emergency medical transportation through its MOST model (Mobility Options for Senior Transport). The Alternative Senior Transportation Service program is designed for seniors aged 60 and above who are more ambulatory and do not require assistance beyond the use of a cane to walk.
Scope of Work: Common Courtesy upon approval will develop partnerships with local Transportation Network Companies (TNC’s), e.g. Uber, Lyft or any combination of providers to establish dispatch/concierge services for senior residents of Fulton County aged 60 and above. The scope entails implementation of an automated system that orders trips from both mobile applications and/or desktops for operators as needed. The system tracks routes from beginning to end of the trip to ensure a level of security for the senior riders. The contractor provides monthly invoicing along with detailed reports of senior usage. Eligible Fulton County seniors who qualify will pay $1.00 cost share per trip, receive up to 16 trips per month and may travel within a 15 mile radius.
Community Impact: This service began as a pilot in November 2017 providing 412 trips for 25 riders. Year over year analysis from 2020 to 2021 indicates increased ridership by 52%. The participation level in October 2021 was 1,623 riders and 12,154 trips were provided. The alternative senior transportation program has enabled senior residents to remain engaged in their communities and access trips to pharmacies, doctor appointments and other activities that support daily living. This service has become a lifeline for seniors to connect to their community and prevent senior isolation.
Department Recommendation: The Department of Senior Services recommends approval.
Project Implications: If the item is not approved, the alternative senior transportation program will cease, seniors will not be able to access transportation and a vacuum will be created in the area of transportation services for eligible Fulton County senior residents.
Community Issues/Concerns: The community concern will be great if this item is not approved. The community will not have this transportation service and many seniors will have to be placed on a waiting list for services. This will have a great impact on the senior community.
Department Issues/Concerns: The Department of Senior Services is concerned with the impact of increased gas prices as well as increased social isolation in the lives of senior residents due to the global pandemic. Approval of this contractor is necessary to support senior ridership needs, connect them to community supports and address new barriers created by inflation.
Contract Modification-New Procurement
Contract & Compliance Information (Provide Contractor and Subcontractor details.)
Contract Value: $1,383,670.00
Prime Vendor: Common Courtesy
Prime Status: Small Business Enterprise - Certified
Location: Atlanta, GA
County: Fulton County
Prime Value: $1,383,670.00
Total Contract Value: $1,383,670.00 or 100.00%
Total Certified Value: $1,383,670.00 or 100.00%
Exhibits Attached
Attachment 1: Evaluation Committee Recommendation
Attachment 2: 1st Quarter Contractor Performance Report FY21
Attachment 3: 2nd Quarter Contractor Performance Report FY21
Contact Information
title
Ladisa Onyiliogwu, Director, Department of Senior Services
Contract Attached
title
No
Previous Contracts
title
Yes
Total Contract Value
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Original Approved Amount: |
$0 |
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Previous Adjustments: |
$0 |
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This Request: |
$1,383,670.00 |
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TOTAL: |
$1,383,670.00 |
Grant Information Summary
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Amount Requested: |
$567,800.00 |
☐ |
Cash |
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Match Required: |
$113,600.00 |
☐ |
In-Kind |
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Start Date: |
January 1, 2022 |
☐ |
Approval to Award |
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End Date: |
June 30, 2022 |
☐ |
Apply & Accept |
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Match Account $: |
100-183-183W-1567 |
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Fiscal Impact / Funding Source
Funding Line 1:
100-183-183W-1183: General, Senior Services, Transportation Services, $702,270.00
Funding Line 2:
461-183-MO22-1192: Grant, Senior Services, Aging Grant Supplemental, $567,800.00 (Contingent upon BOC approval for MO22 Grant Amendment)
Funding Line 3:
100-183-183W-1567, General, Senior Services, Transfer Out County Share, $113,600.00
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Key Contract Terms |
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Start Date: 1/1/2022 |
End Date: 12/31/2022 |
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Cost Adjustment: |
Renewal/Extension Terms: |
Overall Contractor Performance Rating: 3.0
Would you select/recommend this vendor again?
Yes
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Report Period Start: |
Report Period End: |
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1/1/2021 |
12/31/2021 |