Department
Emergency Services
Requested Action (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval to utilize cooperative purchasing - Department of Emergency Services, General Services Administration Contract #GS-35F-0415V, in the amount of $219,852.13 with Quality Recording Solutions, LLC, Eventide (Roswell, GA) for the purchase of the 911 Recording System and to provide professional services required to upgrade and maintain the department’s current recording system. Effective upon BOC approval.
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Requirement for Board Action (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing Code Section 102-462, requests for approval to utilize cooperative purchasing or GSA purchase contracts of more than $49,999.99 shall be forwarded to the Board of Commissioners for approval.
Strategic Priority Area related to this item (If yes, note strategic priority area below)
Justice and Safety
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background: The current HigherGround Recording system was installed in the 911 Center in 2016 and records 911 calls and public safety radio traffic and is used for Open Records and Service requests. This request is to upgrade the existing system.
Scope of Work: The HigherGround recording system needs a hardware refresh and software upgrade to ensure compatibility with the recently upgraded digital radio system in addition to having a storage backup of all 911 recordings. This upgrade will ensure that both primary and backup recordings of all 911 telephone calls and radio traffic are maintained, with enhanced notifications for any system issues. Currently, there is no redundancy and or backup for the telephone and radio recording system.
This is a new system and in accordance with County Purchasing Section §102-386, regarding intellectual property, the County estimates the anticipated useful life of the intellectual property is a minimum of 10 years and the County estimated the anticipated annual cost for maintenance and support agreement(s), service agreement(s) and licensing fee(s) in order to maintain the intellectual property over its useful life is estimated at $34,317.00 annually beginning in 2025.
Community Impact: N/A
Department Recommendation: Recommend approval.
Project Implications: There will be a delay in implementation of the project with no redundancy in place if item is not approved.
Community Issues/Concerns: N/A
Department Issues/Concerns: If these critical upgrades are not performed, backup data can be lost for any Open Records and Service requests. 911 Operators will be unable to playback vital recordings from citizens and public safety agencies. Delaying the project could lead to higher future costs due to the need for emergency fixes or more extensive upgrades later. Without the upgrade, the system might become vulnerable to security breaches, putting sensitive information at risk.
Contract Modification: This is a new request.
Contract & Compliance Information
N/A
Exhibits Attached
Exhibit 1: Cost Proposal
Exhibit 2: Annual Maintenance Cost
Exhibit 3: Copy of GSA Contract
Contact Information (Type Name, Title, Agency and Phone)
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Chris Sweigart, Director, Emergency Services, 404-612-7903
Contract Attached
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Yes
Previous Contracts
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No
Total Contract Value
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Original Approved Amount: |
$0.00 |
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Previous Adjustments: |
$0.00 |
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This Request: |
$219,852.13 |
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TOTAL: |
$219,852.13 |
Grant Information Summary
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Amount Requested: |
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Cash |
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Match Required: |
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In-Kind |
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Approval to Award |
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Apply & Accept |
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Fiscal Impact / Funding Source
Funding Line 1:
340-333-2204-1113: Emergency Telephone System 911 Fund, Emergency Services, Software
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Key Contract Terms |
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Start Date: Upon BOC Approval |
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Cost Adjustment: |
Renewal/Extension Terms: No renewal options |
Overall Contractor Performance Rating: NA
Would you select/recommend this vendor again?
Choose an item.
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