Department
Information Technology
Requested Action (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval to extend an existing contract - Information Technology, 20RFP894152K-BKJ, Office 365 Implementation Services, with B2B Technologies, LLC (Atlanta, GA) at no additional cost to address additional technical support needs arising from the upgrade of the County’s IT infrastructure associated with the Office 365 implementation for an additional 12-month period. Time Extension only. Effective upon BOC approval. (APPROVED)
body
Requirement for Board Action (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing Code Section 102-420, contract modifications within the scope of the contract and necessary for contract completion of the contract, in the specifications, services, time of performance or terms and conditions of the contract shall be forwarded to the Board of Commissioners for approval.
Strategic Priority Area related to this item (If yes, note strategic priority area below)
Open and Responsible Government
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background This request is to extend the existing contract to provide the Department of Information Technology with additional technical support and consulting services to complete the implementation of Office 365 countywide.
Scope of Work: The scope of work to enhance our IT capabilities includes the following support services:
1. Shoulder-to-Shoulder Training and Issue Resolution: Provide dedicated support hours to work alongside B2B and FCIT staff. This will be particularly beneficial for recent staff additions, who can gain hands-on experience in resolving technical issues with B2B.
2. Sustainable Support Strategy for SharePoint Online and Teams: Offer expert guidance to ensure a successful rollout of SharePoint and Teams. This strategy will enhance our ability to deploy these platforms effectively.
3. Management and Rollout Strategy for Office 365 Add-on Applications: Develop a plan to roll out enhanced Microsoft applications, including Power BI. This will streamline our adoption of these tools and maximize their potential.
4. Endpoint Services: Address the need for co-management and complete migration to Microsoft Intune. This service will ensure seamless device management across our organization.
5. Service Desk Consulting Services: Assist with role assignments, troubleshooting Intune, and training Service Desk personnel. This will improve our internal support capabilities and efficiency.
6. Security Consulting Services: Enhance cloud security by focusing on Identity and Access Administration, Data Loss Prevention Administration, and Security Configuration for Microsoft 365. These services will bolster our security posture and protect sensitive data.
7. Infrastructure Consulting Services: Address several outstanding infrastructure tasks, including:
• Exchange Public Folder Migration
• Decommissioning of Exchange 2007 and Exchange 2013
• Decommissioning of AirWatch and Enterprise Vault
• Exchange 2019 Management Server setup
• eDiscovery Self-Service Configuration and Training
These services will help us modernize our infrastructure and ensure a smooth transition to more efficient systems.
Upon completing these tasks, the County will be able to fully leverage the advantages of cloud-based email, cloud-based data access, enhanced cloud security, and improved SharePoint/Teams integration. This will enable the County to optimize its communication, data management, and collaboration capabilities while ensuring robust security measures are in place.
Community Impact: The proposed contract will have a countywide impact, benefiting all departments through the successful completion of tasks related to the Office 365 project. Key advantages include:
• Substantial Savings: Decommissioning AirWatch and Enterprise Vault will lead to cost reductions.
• Improved Open Records Requests: Full implementation of self-service for open records requests will enhance efficiency and accessibility.
• Enhanced IT Infrastructure:
• Endpoints and Mobile Devices: Regular software updates for endpoints and an improved mobile device experience through Intune.
• Collaboration Tools: A more robust rollout of Microsoft Teams and SharePoint Online.
• Cost-Effective Storage: Reduced storage costs as data is migrated to the cloud.
In summary, the extended contract will result in reduced annual expenses, more accessible data, and the delivery of the latest application software, ultimately enhancing operational efficiency and cost-effectiveness across the county.
Department Recommendation: FCIT recommends approval of the extension of the B2B contract for Office 365 implementation services.
Project Implications: The project will lead to reduced annual expenditures for on-premises data storage, mobile device management (including cell phones), and email archiving. The County's Microsoft 365 licenses provide cloud data storage, mobile device management capabilities, and email archiving solutions.
Community Issues/Concerns: None
Department Issues/Concerns: None
Contract Modification
|
Current Contract History |
BOC Item |
Date |
Dollar Amount |
|
Original Award Amount |
21-0020 |
1/6/2021 |
$1,360,557.00 |
|
Extension No. 1 |
24-0239 |
4/10/2024 |
$424,270.00 |
|
Extension No. 2 |
|
|
$0.00 |
|
Total Revised Amount |
|
|
$1,784,827.00 |
Contract & Compliance Information (Provide Contractor and Subcontractor details.)
Contract Value: $Extension
Prime Vendor: B2B Technologies, LLC
Prime Status: Non-Minority
Location: Atlanta, GA
County: Fulton County
Prime Value: $Extension or 0.00%
Total Contract Value: $Extension or 0.00%
Total Certified Value: $-0-
Exhibits Attached (Provide copies of originals, number exhibits consecutively, and label all exhibits in the upper right corner.)
Exhibit 1: Extension No.2 Agreement to Form of Contract
Exhibit 2: Performance Evaluation
Exhibit 3: Scope of Work
Contact Information (Type Name, Title, Agency and Phone)
title
Kevin Kerrigan, Chief Information Officer, Information Technology, 404-612-0057
Contract Attached
title
Yes
Previous Contracts
title
Yes
Total Contract Value
|
Original Approved Amount: |
$1,360,557.00 |
|
Previous Adjustments: |
$424,270.00 |
|
This Request: |
$0.00 |
Fiscal Impact / Funding Source
Funding Line 1:
100-220-2205-1113: General Fund, IT, Software
|
Key Contract Terms |
|
Start Date: 4/10/2025 |
End Date: 4/10/2026 |
|
Cost Adjustment: |
Renewal/Extension Terms: |
Overall Contractor Performance Rating: 100
Would you select/recommend this vendor again?
Yes
|
Report Period Start: |
Report Period End: |
|
10/1/2024 |
12/31/2024 |