Department
Information Technology
Requested Action (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval to utilize Cooperative Purchasing - Department of Information Technology, State of North Dakota #146 Strategic Assessments, Upgrade of the County's Enterprise Resource Planning Software (ERP) application with International Consulting Acquisition Corp. dba ISG Public Sector (Stamford, CT) in an amount not to exceed $1,250,000.00 to provide independent verification and validation services during the CGI software upgrade. Effective upon issuance of the Notice to Proceed and continue for eighteen (18) consecutive months. (APPROVED)
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Requirement for Board Action (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing Code Section 102-455, requests for approval to utilize cooperative purchasing or GSA purchase contracts of more than $100,000 shall be forwarded to the Board of Commissioners for approval.
Strategic Priority Area related to this item (If yes, note strategic priority area below)
Open and Responsible Government
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background: This contract will provide verification and validation services for the upgrade of the County's integrated Financial, Personnel and Purchasing applications to version 4. The County is currently on CGI AMS version 3.10, which is seven (7) versions behind the latest version available (CGI Advantage 4).
The County leveraged an existing North Dakota state contract to engage ISG Public Sector as an independent verification and validation partner during the CGI software upgrade. The role of ISG Public Sector will be to provide project oversight, verify delivery aligns to best practices, validate the solution meets Fulton County business needs, and lead organizational change management to prepare Fulton County employees for the adoption of the software upgrade.
ISG Public Sector verification and validation services include:
• Verification and Validation of the required cloud infrastructure to support the ERP requirements of Fulton County Government to ensure High Availability, System Redundancy and ensure Disaster Recovery protocols in compliance with generally accepted cyber security standards such as the CSF (Cyber Security Framework) and / or FedRAMP/StateRAMP.
• Verification and Validation of the Functional & Technical specifications to address all the current and established future needs of Fulton County Government. The goal is to also address the current pain areas that will be addressed in the upgrade from CGI Advantage 3.10 to CGI Advantage 4.x.
• Verify and Validate data migration protocols used to migrate data from the existing system to the proposed system, while ensuring that established standards of data integrity, including criteria for data cleansing, are enforced.
• Verify & validate the proposed training plan and ensure that on-going system maintenance and support are included in a Transition and Operational Support Plan.
• Verify & validate an organizational change management “strategy”
• Verify and validate that the implementation vendor’s approach to technical, functional, and regression testing is sound and follows industry standards/best practices.
Scope of Work: The scope of the initiative is to independently verify and validate the design, configuration, and implementation of the latest version of the County's ERP application. Additionally, program management office” PMO “governance and organizational change management is within scope to prepare Fulton County employees for the new platform (e.g. stakeholder engagement, communication, training, change impact, and readiness assessments).
Community Impact: Improved ease-of-use and productivity creates a better service experience for employees, businesses, and other agencies conducting business with Fulton County.
Department Recommendation: Recommends approval.
Project Implications: Modernized and enhanced capabilities in the ERP software that benefits human resources, finance, purchasing and various departments business processes and operations. The budget impact is $1,250,000 of American Rescue Act Plan funding.
Community Issues/Concerns: There are no issues/concerns to report.
Department Issues/Concerns: There are no issues/concerns to report.
Contract Modification: This is a new request.
Contract & Compliance Information (Provide Contractor and Subcontractor details.)
Not Applicable
Exhibits Attached
Exhibit 1 ISG - Fulton County ERP Upgrade
Contact Information (Type Name, Title, Agency and Phone)
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Kevin Kerrigan, CIO, Information Technology, 404-612-0057
Contract Attached
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Yes
Previous Contracts
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No
Total Contract Value
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Original Approved Amount: |
$0.00 |
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Previous Adjustments: |
$0.00 |
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This Request: |
$1,250,000.00 |
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TOTAL: |
$1,250,000.00 |
Grant Information Summary
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Fiscal Impact / Funding Source
Funding Line 1:
448-220-ARP1-VIRT: American Rescue Plan, Information Technology, Virtual Support - IT
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Start Date: 1/1/2024 |
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Would you select/recommend this vendor again?
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