Department
Senior Services
Requested Action
title
Request approval to amend an existing contract, Senior Services, 21RFP000016A-CJC, Alternative Senior Transportation Services with Common Courtesy (Atlanta, GA) to modify the contract scope to include programmatic trip and cost share changes for transportation/ride sharing services for eligible Fulton County residents aged 60 and above at no additional cost. Effective upon BOC approval. (APPROVED)
body
Requirement for Board Action
In accordance with Purchasing Code Section 102-420, changes within the scope of the contract and necessary for completion of the contract, in the specifications, services, time of performance or terms and conditions of the contract shall be forwarded to the Board of Commissioners for approval.
Strategic Priority Area related to this item
Health and Human Services
Commission Districts Affected
All Districts ☒
District 1 ☐
District 2 ☐
District 3 ☐
District 4 ☐
District 5 ☐
District 6 ☐
Is this a purchasing item?
Yes
Summary & Background: The Department of Senior Services recommends approval of a change in program parameters within the Common Courtesy contract to provide Alternative Senior Transportation Services. The Board of Commissioners approved sustainability program changes on June 26, 2024, pursuant to Agenda Item 24-0311.
Scope of Work: The Department manages non-emergency medical transportation through its MOST model (Mobility Options for Senior Transport). The Alternative Senior Transportation Program is designed for seniors aged 60 and above who are more ambulatory and do not require assistance beyond the use of a cane to walk. Transportation services are the conduit to connect seniors to daily living activities and life enrichment services. This service has been impactful and shown to counter senior isolation, lower waiting times and provides same day service. Common Courtesy, through their partnership with local Transportation Network Companies (TNCs), e.g., Uber, Lyft or any combination of providers, establishes dispatch/concierge services for senior residents of Fulton County aged 60 and above. The scope of work entails the utilization of an automated system that orders trips from both mobile applications and/or desktops for operators as needed. The system tracks routes from the beginning to end of the trip to ensure a level of security for the senior riders. Seniors whose annual incomes meet or exceed 250% of the Federal Poverty Level (FPL) pay a four-dollars ($4.00) per trip; a one-dollar ($1.00) cost share will remain for any senior whose annual income falls below 249% of the FPL. Fulton County seniors who qualify will receive up to 8 trips per month.
Community Impact: This service is currently providing services for an average of 2,300 seniors monthly and there are 7,050 registered seniors. The Alternative Senior Transportation Service program has enabled seniors to remain engaged in their communities and access trips to pharmacies, doctor appointments, and other activities that support daily living. This service has become a lifeline for seniors to connect to their community and to prevent senior isolation. Click or tap here to enter text.
Department Recommendation: The Department recommends approval.
Project Implications: Fulton County's senior population continues to grow in tandem with the projected growth of seniors nationally. It is estimated by 2030, 20% of the US population will be seniors. Senior transportation is the department’s most requested service.
Community Issues/Concerns: Very few seniors expressed concerns regarding the cost share changes. The Department of Senior Services is addressing those concerns through program education and increased communication to registered riders.
Department Issues/Concerns: N/A
Contract Modification
|
CURRENT CONTRACT HISTORY |
BOC ITEM |
DATE |
DOLLAR AMOUNT |
|
Original Award Amount |
21-1048 |
12/15/2021 |
$1,383,670.00 |
|
Amendment No. 1 |
22-0367 |
5/18/2022 |
$519,177.60 |
|
Amendment No. 2 |
22-0445 |
6/15/2022 |
$43,987.00 |
|
Amendment No. 3 |
22-0488 |
7/13/2022 |
$900,000.00 |
|
Amendment No. 4 |
22-0582 |
8/17/2022 |
$900,000.00 |
|
1st Renewal |
22-0735 |
10/5/2022 |
$1,384,177.60 |
|
Amendment No. 5 |
23-0201 |
4/12/2023 |
$1,800,000.00 |
|
Amendment No. 6 |
23-0726 |
10/18/2023 |
$1,200,000.00 |
|
2nd Renewal |
23-0908 |
12/20/2023 |
$3,134,178.00 |
|
Amendment No. 7 |
24-0312 |
5/15/2024 |
$1,500,000.00 |
|
Amendment No. 8 |
|
|
|
|
Total Revised Amount |
|
|
$12,765,190.20 |
Contract information:
Contract Value: $Change of Scope
Prime Vendor: Common Courtesy
Prime Status: Non-Minority
Location: Atlanta, GA
County: Fulton County
Prime Value: $Change of Scope
Total Contract Value: $Change of Scope
Total Certified Value: $-0-
Exhibits Attached
Exhibit 1: Contractor Performance Report
Exhibit 2: Contract Amendment No. 8
Contact Information
title
Ladisa Onyiliogwu, Director, Department of Senior Services, 404-281-4042
Contract Attached
title
No
Previous Contracts
title
Yes
Total Contract Value
|
Original Approved Amount: |
$3,134,178.00 |
|
Previous Adjustments: |
$1,500,000.00 |
|
This Request: |
$0.00 |
|
TOTAL: |
$4,634,178.00 |
|
Key Contract Terms |
|
Start Date: 1/1/2024 |
End Date: 12/31/2024 |
|
Cost Adjustment: |
Renewal/Extension Terms: |
Overall Contractor Performance Rating:
Would you select/recommend this vendor again?
Yes
|
Report Period Start: |
Report Period End: |
|
10/1/2023 |
12/31/2023 |