DEPARTMENT
Public Works
REQUESTED ACTION (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval to award without competition, Public Works Department, 23SSN140274K-BKJ, in an amount not to exceed $148,200.00 with Daupler, Inc. (Overland, KS) to provide detection, callout, dispatch services, and asset management enhancement. Effective upon BOC approval. (APPROVED)
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REQUIREMENT FOR BOARD ACTION (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing Code Section 102-384, after conducting a good faith review of available sources, and the Purchasing Department having determined that there is only one source available for the required supply, service, or construction item, the request shall be forwarded to the Board of Commissioners for approval.
STRATEGIC PRIORITY AREA RELATED TO THIS ITEM (If yes, note strategic priority area below)
Health and Human Services
COMMISSION DISTRICTS AFFECTED
All Districts ?
District 1 ?
District 2 ?
District 3 ?
District 4 ?
District 5 ?
District 6 ?
IS THIS A PURCHASING ITEM?
Yes
SUMMARY & BACKGROUND: The Daupler, Inc. product, Response Management Solutions ("RMS"), will encompass complete management of end-to-end real time incident response to complement Fulton County's current asset management system and to improve service to county customers. This product has several features exclusive to this product within the industry. The unique features include the following:
* RMS is the only solution capable of receiving near real time inputs from customers, staff, and infrastructure sensors
* RMS utilizes a proprietary algorithm to analyze those inputs and leverage the findings into improved incident reporting and response
* RMS accurately categorizes and routes issues by department and severity
* RMS integrates with work order systems, such as Cityworks, to automatically generate service requests
In accordance with Purchasing Code Section 102-3...
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