DEPARTMENT
Information Technology
REQUESTED ACTION (Identify appropriate Action or Motion, purpose, cost, timeframe, etc.)
title
Request approval to extend an existing contract - Information Technology, 20RFP894152K-BKJ, Office 365 Implementation Services, with B2B Technologies, LLC (Atlanta, GA) at no additional cost to address additional technical support needs arising from the upgrade of the County's IT infrastructure associated with the Office 365 implementation for an additional 12-month period. Time Extension only. Effective upon BOC approval. (APPROVED)
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REQUIREMENT FOR BOARD ACTION (Cite specific Board policy, statute or code requirement)
In accordance with Purchasing Code Section 102-420, contract modifications within the scope of the contract and necessary for contract completion of the contract, in the specifications, services, time of performance or terms and conditions of the contract shall be forwarded to the Board of Commissioners for approval.
STRATEGIC PRIORITY AREA RELATED TO THIS ITEM (If yes, note strategic priority area below)
Open and Responsible Government
COMMISSION DISTRICTS AFFECTED
All Districts ?
District 1 ?
District 2 ?
District 3 ?
District 4 ?
District 5 ?
District 6 ?
IS THIS A PURCHASING ITEM?
Yes
SUMMARY & BACKGROUND This request is to extend the existing contract to provide the Department of Information Technology with additional technical support and consulting services to complete the implementation of Office 365 countywide.
Scope of Work: The scope of work to enhance our IT capabilities includes the following support services:
1. Shoulder-to-Shoulder Training and Issue Resolution: Provide dedicated support hours to work alongside B2B and FCIT staff. This will be particularly beneficial for recent staff additions, who can gain hands-on experience in resolving technical issues with B2B.
2. Sustainable Support Strategy for SharePoint Online and Teams: Offer expert guidance to ensure a successful rollout of Share...
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