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File #: 25-0831    Version: 1 Name:
Type: CM Action Item - Open & Responsible Government Status: Agenda Ready
File created: 9/11/2025 In control: Board of Commissioners
On agenda: 11/5/2025 Final action:
Title: Request approval of the lowest responsible bidder - Department of Real Estate and Asset Management, 23ITB138801C-GS, Janitorial Services for Selected Fulton County Facilities (Groups C, D & G) in an amount not to exceed $533,743.00 with A-Action Janitorial Service, Inc. (Lithonia, GA), to provide janitorial services for Group G (North and Central Senior Centers) for Fulton County. Effective dates: January 1, 2026, through December 31, 2026.
Attachments: 1. Exhibit 1 Bid Tabulation Sheet for #23ITB138801C-GS - Grp G 2026, 2. Exhibit 2 Contractor's Performance Report - A-Action, 3. Exhibit 3 A-Action Janitorial- BID FORM, 4. Exhibit 4 Performance Improvement Plan- Good Success 2025-04-04, 5. Exhibit 5 Contractor's Performance Report - Good Success Q2 2025 - Q4 2024 (1), 6. Exhibit 6 Senior Services Concern of Poor Janitorial Services
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DEPARTMENT
Real Estate and Asset Management

REQUESTED ACTION
title

Request approval of the lowest responsible bidder - Department of Real Estate and Asset Management, 23ITB138801C-GS, Janitorial Services for Selected Fulton County Facilities (Groups C, D & G) in an amount not to exceed $533,743.00 with A-Action Janitorial Service, Inc. (Lithonia, GA), to provide janitorial services for Group G (North and Central Senior Centers) for Fulton County. Effective dates: January 1, 2026, through December 31, 2026.

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REQUIREMENT FOR BOARD ACTION
In accordance with Purchasing Code Section 102-373, all competitive sealed bids of more than $100,000.00 shall be forwarded to the Board of Commissioners for approval.

STRATEGIC PRIORITY AREA RELATED TO THIS ITEM
Open and Responsible Government

COMMISSION DISTRICTS AFFECTED
All Districts ?
District 1 ?
District 2 ?
District 3 ?
District 4 ?
District 5 ?
District 6 ?

IS THIS A PURCHASING ITEM?
Yes

SUMMARY & BACKGROUND Good Success Company, Inc. (Atlanta, GA) was initially awarded this contract to provide janitorial services for Group G (North and Central Senior Centers) in an amount not to exceed $301,441.00 on April 17, 2024, via Item 24-0272, effective from May 1, 2024, through December 31, 2024, with two renewal options. The County exercised the first renewal option in an amount not to exceed $496,935.00 on November 6, 2024, via Item 24-0730, effective from January 1, 2025, through December 31, 2025, with one renewal option remaining.

In January 2025, DREAM's Building Services staff met with Good Success Company, Inc. to address the County's concerns about inconsistent janitorial cleaning during the latter part of the 4th quarter evaluation period (69% rating) in 2024 (see Exhibit 5), which resulted in receiving the vendor's first initial 30-day PIP (Performance Improvement Plan) on January 29, 2025 (see Exhibit 4). The PIP emphasized the following: day and night cleaning, inconsistency in floor care, and lack ...

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